"Blue Exorcist -Shimane Illuminati Saga-" Mascot Vol. 2 (EX)
Assortment:
Ryuji Suguro： 24
Konekomaru Miwa： 16
Renzo Shima： 24
Izumo Kamiki： 16Note: This is sold as a box of 20 figures.
MOQ= 20 Units
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Most U.S. orders are expected to arrive within approximately [3–10 business days] after shipment.
Delivery dates are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, incorrect addresses, or circumstances outside our control.
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Check around the delivery location.
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Contact the shipping carrier.
Contact us at moesage.info@gmail.com.
We will provide reasonable assistance with available tracking information, but we cannot guarantee a replacement or refund for a package that the carrier confirms was delivered to the correct address.
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We may open a claim or investigation with the shipping carrier. Any replacement or refund related to a lost package will be considered after the carrier completes its investigation.
Inspect your order promptly after delivery.
If an item arrives damaged, incorrect, or materially different from its listing, contact us within [3 calendar days] after delivery and provide:
Your order number
A description of the issue
Clear photographs of the item
Photographs of the packaging and shipping label
An unboxing video, when available
Please retain the product and all packaging until the issue has been resolved.
Minor box wear, small dents, scratches, creases, discoloration, or other cosmetic imperfections may occur with pre-owned, imported, prize, or older collectible merchandise. Cosmetic packaging wear is not considered product damage unless the listing specifically guaranteed a particular box condition.
Eligible return requests must be submitted within [14 calendar days] after tracking shows that the order was delivered.
Contact moesage.info@gmail.com before returning an item. Returns sent without authorization may be refused.
To qualify for a return, an item must:
Be in the same condition in which it was received
Be unused and unopened
Include all original accessories, inserts, packaging, and promotional items
Have all manufacturer seals intact
Be packaged safely for return shipping
Include proof of purchase or the original order number
Opening manufacturer seals, assembling the figure, removing protective materials, displaying the item, or damaging the packaging may make the item ineligible for return.
The following items are generally non-returnable:
Opened or used figures and collectibles
Items with broken or removed manufacturer seals
Opened blind boxes or randomized merchandise
Clearance or final-sale items
Personalized or custom items
Digital products
Gift cards
Non-refundable pre-order deposits
Items damaged after delivery
Unauthorized returns
Items returned after the return deadline
Products marked “Final Sale” on the product page cannot be returned because of buyer preference or a change of mind.
This does not prevent a customer from contacting us about an item that arrived damaged, incorrect, or materially different from its listing.
Some products may be pre-owned, older, discontinued, imported, or sourced from individual collectors.
Product photographs and condition descriptions are part of the item listing. Customers should review all photographs and condition notes before purchasing.
The following may be normal for pre-owned or older collectibles unless otherwise stated:
Minor box wear
Small creases or dents
Faded packaging
Manufacturing paint variations
Minor surface imperfections
Natural aging of plastic or packaging materials
A return will not normally be approved for a condition issue that was clearly photographed or disclosed in the product listing.
Unless an item arrived damaged, incorrect, or materially different from its listing, the customer is responsible for return shipping costs.
We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for returns lost or damaged during return transit.
Approved returns must be sent to:
Acronia Studio
729 Anderson Ave, Cliffside Park, NJ, 07010
Do not send an item back until you receive return authorization and instructions.
After receiving and inspecting a returned item, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method. Please allow approximately [5–10 business days] after approval for the refund to appear, depending on the bank or payment provider.
Original shipping charges are non-refundable unless the return resulted from our error or the item arrived damaged, incorrect, or materially different from its listing.
If a returned product is opened, incomplete, damaged, altered, or no longer in its original condition, we may deny the refund or deduct an amount reflecting the reduction in value, where permitted by law.
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